Fire Department FAQ's
How can I obtain a copy of my ambulance invoice?
Contact Paramedic Billing Services at (630) 530-2988.
Does the Fire Department offer any lifesaving/CPR classes?
The fire department does occasionally offer CPR classes for the general public. For more information, please contact Fire Administration at (630) 226-8540.
How do I rent the Fire Station Community Room?
Fire Administration schedules the use of the fire department community room. Please contact Fire Administration at 630-226-8540 to check availability. Residents are able to reserve the community room for meetings. Fire Station 5 is located at 1900 Rodeo Drive and has a meeting room with tables and chairs that can accommodate up to 50 people.
Why does the fire truck respond to ambulance calls?
Bolingbrook Fire Department ambulances transport to local hospitals. That may mean that an ambulance may not be close to your house when you request our services. The fire truck may be the closest unit and can start lifesaving procedures prior to the arrival of an ambulance from another fire station. All of our fire trucks are staffed with paramedics capable of performing advanced lifesaving techniques prior to the arrival of an ambulance.
Can I come for a tour of the fire station?
The Bolingbrook Fire Department welcomes tours at any of the fire stations. You can stop by any day during normal business hours. If you need to set up a time, please call the main fire department number to schedule the time and date.
How do I schedule the Fire Department to come to our block party?
Please fill out the Block Party application form and return it to Village Hall. After you receive approval, contact Fire Administration at 630-226-8540 to request the Fire Department at your block party.
Does the Village allow open burning?
Open burning is prohibited except for aged logs in a free-standing outdoor fireplace. This is according to Chapter 22, Article IV section 14 (Fire Prevention Code) of the Village of Bolingbrook.
Please read below for the ordinance regarding Outdoor Firepits/Fireplaces:
(14) 307.4.3 is amended to read as follows:
307.4.3 Portable outdoor fireplaces. Outdoor burning of aged logs in a freestanding outdoor
fireplace ("outdoor fireplace") shall be permitted only under the following conditions:
(A) Said outdoor fireplace shall employ screens and a lid to completely enclose the fire
and burning logs contained therein, or a chimney.
(B) Only aged logs or commercially produced "compressed logs" shall be burned.
(C) The outdoor fireplace shall be located not less than ten feet from the nearest portion
of any structure, tree, vehicle or building nor within ten feet of any property line.
(D) No outdoor fireplace shall be permitted to emit offensive or objectionable smoke or
odors or when other circumstances make usage of said outdoor fireplace hazardous.
(E) The outdoor fireplace shall be used strictly in adherence with all manufacturer's
guidelines and specifications issued with respect to the make and model of said outdoor
fireplace.
(F) Once a fire has been started in an outdoor fireplace, the lid and side screens shall be
secured and shall not be removed until the fire is out or extinguished, and no object shall be
permitted to protrude outside the lid and screens while a fire is burning within the outdoor
fireplace, provided that recreational fires utilized to cook food shall be exempt from said
requirement during that period when food is being cooked over the flame.
(G) Any fire in an outdoor fireplace shall be attended at all times by a person 18 years of
age or older.
(H) For the purposed of this section, an approved outdoor fireplace includes those
commercially manufactured devices specifically designed, intended and advertised for the
purpose of recreational fires, such as chimneys, outdoor fireplaces, and those areas
specifically designed by a landscape professional and built within the confines of a deck that
are constructed of stone, concrete blocks or other noncombustible materials. Those
fireplaces constructed by a landscape professional using stone, concrete or blocks shall be
exempt from the use of a lid/screen but shall comply with all other requirements of this
section.
(I) An outdoor fireplace shall be attended at all times when in use until the fire is out or
extinguished.
(J) A water source of other provisions for extinguishing the fire shall be immediately
accessible at all times when there is a fire in the outdoor fireplace